City Taxi Winchester Privacy Policy

Effective Date: 15/10/2018

At City Taxi Winchester, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our taxi services.

Information We Collect

• Contact Information: We collect your name, phone number, email address, and postal address to facilitate our services.
• Trip Data: We may record trip details, including pickup and drop-off locations, date, time, and fare information.
• Payment Information: If you pay electronically, we collect payment details like credit card numbers and billing information.
• Device & Location Information: We may collect information about your device and location to provide our services effectively.

How We Use Your Information

• To Provide Services: We use your data to arrange and provide taxi services, including processing payments.
• Customer Support: We may use your information to respond to inquiries and provide customer support.
• Improving Services: We analyze data to enhance our services, including trip efficiency and safety.
• Marketing and Promotions: With your consent, we may send you promotional offers and updates.

Data Security We employ industry-standard security measures to protect your data from unauthorized access or disclosure. We use encryption for sensitive data, and access is restricted to authorized personnel only.

Data Sharing We may share your information with drivers to fulfill your booking. We do not sell your data to third parties for marketing purposes. We may disclose information to comply with legal requirements or protect our rights.

Your Choices You can access, update, or delete your personal information through your account settings. You can opt out of marketing communications at any time.

Cookies and Tracking We use cookies and similar technologies to enhance your experience on our website and app.

Children’s Privacy Our services are not intended for children under 13 years old. We do not knowingly collect their data.

Changes to this Privacy Policy We may update this policy periodically. We will notify you of significant changes.

Contact Us If you have questions or concerns about our privacy practices, please contact us at 01962925925 or alternatively at info@cwtaxi.com .

By using City Taxi Winchester’s services, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly to stay informed about how we protect your privacy.