- How do I book a taxi?
You can book a taxi by calling our 24/7 customer service hotline at 07507 716260 ,email or online. Simply enter your pickup and drop-off locations, select the type of vehicle you need, time/ date and confirm your booking.
- Are your drivers licensed and experienced?
Yes, all our drivers are licensed professionals with extensive experience. They undergo thorough background checks (DBS) and regular training to ensure your safety and comfort. - What types of vehicles do you offer?
We offer a range of vehicles, including standard sedans, SUVs, and even larger vehicles for group travel. You can choose the vehicle that best suits your needs when booking. - How can I pay for my ride?
We accept cash, credit cards, and digital payment methods. You can pay the driver directly or through bank transfer , making it convenient for you. - Can I schedule a ride in advance?
Yes, you can schedule a ride in advance by calling our 24/7 customer service hotline at 07507 716260. Just let us know the date and time you need the taxi, and we’ll have it ready for you. - Is it possible to cancel a booking?
Yes, you can cancel a booking by contacting our customer service. Please check our cancellation policy for any applicable charges. - How are fares calculated?
Fares are typically calculated based on the distance and time of your ride. - Do you offer airport transfers?
Yes, we provide airport transfer services. You can schedule a pickup or drop-off to or from the airport, making your travel more convenient. - Are your vehicles wheelchair accessible?
We have wheelchair-accessible vehicles available upon request. Please inform us when booking so that we can accommodate your needs. - What safety measures do you have in place?
We prioritize safety and have implemented strict hygiene and sanitation protocols. Our drivers follow all safety guidelines, and our vehicles are regularly cleaned and disinfected. - Do you offer corporate accounts for businesses?
- Yes, we offer corporate accounts for businesses to streamline their transportation needs. Contact our corporate services team for more information.
- What should I do if I left something in the taxi?
- If you’ve left something in the taxi, please contact our customer service as soon as possible. We’ll do our best to locate and return your belongings.
- How can I provide feedback or file a complaint?
- You can provide feedback or file a complaint through email or by contacting our customer service. We value your feedback and will address any concerns promptly.
If you have any other questions or need assistance, please don’t hesitate to contact us. We’re here to make your journey comfortable and convenient.